WhatsApp commerce, connected end to end

Turn product chats into paid orders.

OSTORE AI brings conversations, grounded product guidance, a personal Storefront, checkout, and verified payment follow-up into one calm workspace.

  • Tenant-scoped
  • Payment verified
  • Human handoff

Sora Home · WhatsApp

Simulated conversation

Demo preview
I need a warm desk lamp for a small reading corner. Under Rp800.000 if possible.
Grounded suggestion
The Luna Task Lamp is compact, warm-dimmable, and currently within your budget. I can open a Storefront so you can choose the finish.

Luna Task Lamp

Sand · warm dimmable

In stock

Rp749.000

Open Storefront
Link created Customer openedCheckout ready
Operational evidence, not model reasoningSources · tools · status

The connected journey

Keep the context from first question to confirmed payment.

Customers move naturally from WhatsApp to your Storefront. Your team keeps the operational trail without treating a shared link or browser redirect as more trustworthy than it is.

  1. 01

    Start in WhatsApp

    A customer asks a product question. AI or your team answers with approved business context.

  2. 02

    Open a personal Storefront

    Send an opaque session link that opens your catalog without exposing customer identity in the URL.

  3. 03

    Choose, check out, pay

    The customer selects products themselves while your server rechecks price, stock, shipping, and totals.

  4. 04

    Confirm from trusted state

    A verified provider webhook marks payment once, then an eligible WhatsApp update closes the loop.

One operating system

More than a chat widget. Less than a maze of disconnected tools.

Each surface shares the same customer, catalog, session, order, and event context—while sensitive actions keep explicit boundaries.

Inbox & customer timeline

One shared conversation workspace

Keep customer context, replies, assignments, orders, and handoffs together.

Sources, tools & handoff

AI grounded in your business

Use approved Knowledge and live product tools, with clear evidence and a human fallback.

Catalog, cart & checkout

A Storefront for every conversation

Move shoppers into a focused mobile catalog while preserving source and session attribution.

Products, orders & payments

Commercial truth stays structured

Price, stock, payment, fulfillment, and order history come from trusted records—not model copy.

Events, recipes & jobs

Automations with a paper trail

Trigger ordered actions from durable events with eligibility checks, retries, and run history.

Operational analytics

Decision-ready funnel context

See where a journey moved from conversation to Storefront, checkout, and verified payment.

Practical trust controls

Trust is a product behavior, not a badge.

OSTORE AI is designed around explicit authority, minimal exposure, and auditable transitions. These are engineering controls—not unsupported compliance claims.

No raw tokens in logsNo browser-paid ordersNo hidden AI reasoning

Authority checkpoints

Every critical handoff proves only what it should.

  • 01

    Organization-scoped by design

    Membership checks and row-level data rules form two independent tenant boundaries.

  • 02

    Opaque, revocable Storefront links

    Shared URLs contain no readable customer identity and exchange into a separate browser session.

  • 03

    Provider-confirmed payment truth

    Browser redirects are informational. Signed, deduplicated server events decide payment state.

Honest from day one

Test the full journey before production credentials arrive.

Local simulators can exercise conversations and payment outcomes. The interface always names whether a capability is simulated, in test mode, disconnected, or live.

Simulator

WhatsApp journey

Exercise inbound messages, handoff, replies, and Storefront links without sending a real message.

Test mode

Payment outcomes

Try pending, success, failure, expiry, delay, and duplicate events without charging a card.

Disconnected

Optional live providers

Missing credentials produce a clear setup state—not fabricated responses or a false “Connected” badge.

Build your first safe customer journey.

Start with your catalog and a clearly labeled test flow. Connect live providers only when your team and controls are ready.

Create an OSTORE AI workspace